Free worldwide shipping over $100  ·  Knitted in Pokhara, Nepal  ·  Size exchanges within 15 days

Damside-17, Pokhara

Contact

The workshop is a building on Damside Road in Pokhara with a phone in it. We publish the address because a lot of cashmere sold as Himalayan cannot point at one.

The workshop, Pokhara, Nepal. Damside-17, Damside Rd, Pokhara 33700 · [email protected] · +977 9856022008. This is where the cashmere is knitted and the best address for anything about a sweater, a size or an exchange.

The workshop — Pokhara, Nepal

AddressDamside-17, Damside Rd, Pokhara 33700, Nepal
Email[email protected]
Phone+977 9856022008
Local time zoneNepal Time, UTC+5:45
Opening hoursTo be confirmed

Nepal runs 5 hours 45 minutes ahead of UTC, which puts Pokhara roughly 10¾ hours ahead of New York and 5¾ hours ahead of London. An email sent from the US in the evening lands at the start of the next working day in Pokhara.

The US office — Miramar, Florida

Address17377 SW 22nd CT, Miramar, FL 33029, USA
Email[email protected]
Phone+1 713 417 3682

The Florida office is a contact point, not a warehouse. Sweaters are not held in the US — every order ships from Pokhara, which is why Shipping & Delivery is worth reading before you order.

The India office — Rishikesh

AddressMuni Ki Reti, Shivanand Nagar, Narendra Nagar, Tehri Garhwal, Rishikesh 249137, India
Email[email protected]
Phone+91 9625 608240 · +91 8368468858

Which address to use

  • Sizing, fit, fibre, colour, an exchange — Pokhara, on [email protected]. That is where the sweaters and the people who made them are.
  • An order already placed — reply to the order confirmation from yeshelpinghand.com, since the order lives there and not here.
  • Wholesale or press — the parent runs a wholesale application at yeshelpinghand.com.

There is no contact form on this site

We have not built one, so rather than show you a box that goes nowhere, use the email addresses above — or the form on the parent's contact page, which is monitored. There is also no cart on this domain: orders are placed on yeshelpinghand.com.

Details we have not confirmed yet

Workshop opening hoursTo be confirmed
Typical response time to emailTo be confirmed
WhatsApp / Viber number for order enquiriesTo be confirmed
Whether the Pokhara workshop accepts visitorsTo be confirmed
Registered legal entity name and company numberTo be confirmed

Yes Helping Hand has been operating from Pokhara since 2011 and employs 180+ artisans — the background is on About, and the people themselves on The Artisans Who Make Your Sweater.